Rideshare startup Lyft will integrate its concierge rides services with Epic’s electronic medical record system. The service allows healthcare providers and other businesses to order rides for their patients.
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The deal builds on an collaboration with Lyft announced earlier this year which opened up the company's Care.Wallet application to the rideshare company's healthcare customers.
The San Francisco company received approval to register as a non-emergency medical transportation (NEMT) provider, following the state's decision to allow rideshare companies to qualify for the designation.
Through the startup's collaboration with the rideshare service, Grand Rounds care coordinators are able to book an Uber to arrange transport for a member to meet their healthcare needs.
Users of Solve.Care's Care.Wallet can schedule Lyft rides to medical appointments and pharmacies and then can pay for the ride using their Care.Wallet.
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After an initial two-month pilot in 2016 with Lyft garnered promising results, the partnership grew throughout 2017 to 7,000 rides per month, accounting for 91 percent of CareMore's curb-to-curb NEMT rides.
News of the command center, which is aimed at providing non-emergency medical transportation to patients, comes after Hackensack Meridian's JFK Medical Center launched a pilot with Lyft.
Circulation's deal with Lyft is the latest in a series of healthcare deals the rideshare business has inked to provide Non Emergency Medical Transportation to healthcare organizations to ensure patients without access to transport arrive at their medical appointments.